Customer Service Supervisor

British Columbia
Posted 4 years ago

Time Education Inc. – Surrey, BC
$22 – $23 an hour – Full-time, Permanent
Time Educationis currently looking for an experienced, energetic people to work with. We currently have multiple positons available.

Customer Service Supervisor

Position requirements for Customer Service Supervisor

Minimum six months’ experience in customer/client serviceor related experience is required (Experience in education field is preferred). 2.Completion of college diploma or university degree is required. 3. If a candidate only has a secondary education, the candidate must prove at least 2 years of experience in customer service field.

As a Customer Service Supervisor, your duties at Time Education would be:

Supervise and co-ordinate tasks of the receptionists and other customer/client service staff; Oversee the overall operation of the company; Schedule, coach and train clerks for serving customers and handling client services, responding to customer/clientsinquiries and ensure they follow the company policies and customer service manuals; Answer questions regarding services we provide; Consult customers/clients and recommend the programs suitable for customers and clients; Solve any customers complaints arise in the company or via phone and email; Obtain customer/clients feedback regarding company services and prepare reports for manager to review;

Working hours: 30 hours to 40 hours/week

Wage offered: $22/hour~$23/hour (Based on experience)

10 days paid vacation will be provided.

Other details:
Work Location

#205-1990 152 St,Surrey, BC V4A 4N6

How to Apply

Please apply via email ONLY:

Job Features

Job CategorySales & Marketing

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